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Essential browser, software and network connection information


1. Introduction

To ensure compatibility with MyBeckett you need to install some software. You may already have the software but it's important that you have the latest version.


2. Staff PC / Mac - desktop / laptop

Please speak to the staff IT Service Desk to find out how to install software on your staff PC.


3. Your home PC / Mac desktop / laptop

Please download and install the following software:
 
Google Chrome – we recommend you use Google Chrome as your web browser. It's a fast, stable browser and can be downloaded / installed through the Google Store
 
Other web browsers may be used e.g. Internet Explorer, Firefox and Safari (Apple Mac). MyBeckett browser support information can be found on our supplier's website and you can test your browser using our supplier's browser checker.
 
We recommend you install multiple browsers. If you have any issues displaying web pages, switching to another browser often provides a quick workaround.
 
Java – some parts of MyBeckett need the latest version of Java to work. Please download Java and follow the on screen instructions.
 
Adobe Acrobat Reader – Some documents in modules are only available in PDF format. You need to install Acrobat Reader (or similar PDF reader software) to open them.
 
Make sure you untick the optional McAfee offer box, click the Install Now icon and follow the on screen instructions.
 
Adobe Flash Player – You need to download this to access some of the interactive features in MyBeckett, particularly in Distance Learning modules. Please follow the on screen instructions.
 

4. Home network connections

When using MyBeckett on a home computer, bear in mind that your network connection speed has an impact on responsiveness.

Recommended connection speed: Minimum 2Mbps for a reasonable user experience when downloading / uploading files or playing video / audio.

MyBeckett will work on slower connections: 0.2Mbps to 2Mbps albeit with slow download and upload speeds which affect the quality of video / audio.



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