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Retention Centre

1. Introduction

The Retention Centre is an instructor only tool that enables you monitor student access to your module and engagement with your module content. You can identify and communicate with struggling students and help them take immediate action for improvement.

This video shows you how it works.

2. Open the Retention Centre

a. Enter a module and in the Control Panel, click Evaluation. Then click Retention Centre.
b. You’ll see a table of Students currently at risk, as well as Your module activity and that of any Students you are monitoring.


3. Customise Retention Centre rules

a. You can define four types of rule to customise what you see in Retention Centre:

• Module Activity Rule: See a student’s activity in the module compared to the module average.
• Grade Rule: See if students are above or below a defined grade value.
• Module Access Rule: See if students have accessed the module since a certain date. 

Important: The Module Access rule isn't working at the moment. Please use the Performance Dashboard to see when students last accessed the module.

• Missed Deadline Rule: See which students haven't completed assignments by a defined date.
b. The rules are all active by default, with default criteria. You can change the criteria.

c. Click Customise
d. You'll see the Customisation area. You can Create, Edit and Delete rules.


4. Create a new rule

a. Hover your mouse over Create Rule, then click a rule type.
b. You're presented with options to create a rule. Type a Rule Name and ensure Included in Risk Table is set to Yes.

c. Specify Rule Criteria. (Options vary depending on which rule you chose to create).
d. Click Submit.

5. Edit a rule

a. Click Customise.

b. Click the action link (circle with down arrow) beside a rule, then click Edit.

c. You can edit the Rule Name, whether it's Included in Risk Table and the Rule Criteria.

d. Click Submit.

6. Delete a rule

a. Click Customise.

b. Tick the box beside the rule you want to delete, then click Delete.
c. The rule is removed from Retention Centre.

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