- Teaching and Learning Activities
- Development and Training
- Leeds Beckett Websites:
- Current Students
- Quick Links (A-F)
- Quick Links (G-Z)
Quick Links (A-F)
Quick Links (G-Z)
This guide contains advice for staff experiencing issues using Turnitin. The Learning Systems team update this page based on current known issues, including suggested workarounds.
2. Known issues and suggested workarounds
When you have added a QuickMark / bubble comment to a student's submission in Turnitin Feedback Studio, you can:
- Click on the QuickMark / bubble comment to open it
- Click and drag the QuickMark / bubble comment to move it
However, if your mouse moves as you click on a QuickMark / bubble comment to open it, Feedback Studio may prepare to move the QuickMark / bubble comment instead of opening it.
Turnitin's advice if you experience this issue is:
a. Make sure your hand is still when clicking the mouse to open a QuickMark / bubble comment.
b. Try double-clicking on the QuickMark / bubble comment instead of a single click.
c. Finally, if you are still having trouble, switch to a different browser.
This feedback form is for web page URLs that begin with teachlearn.leedsbeckett.ac.uk. For other pages / comments, please use the What's Your View form on the page.