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Essential browser, software and network connection information


1. Introduction

To ensure compatibility with MyBeckett you need to install some software. You may already have the software but it's important that you have the latest version.


2. Staff PC / Mac - desktop / laptop

If you have local adminstrator rights on your PC, please speak to the staff IT Service Desk to find out how to install the relevant software on your staff PC (this is listed below in point 3).
 
If you don't have local adminstrator rights on your office PC, IT Service Desk will be able to install the relevant software.  It can be done remotely, as IT Service Desk will access your PC over the network (you will need to authorise access to it though).  Once this is done, you can watch them install the software.



3. Your home PC / Mac desktop / laptop

Please download and install the following software (or have them installed):
 
Google Chrome – we recommend you use Google Chrome as your web browser. It's a fast, stable browser and can be downloaded/installed through the Google Chrome Support website, Google Store and/or iOS App Store. 
 
Other web browsers may be used e.g. Microsoft Edge, Firefox and Safari (Apple Mac).  Please note that Internet Explorer is an unsupported browser in MyBeckett.  
MyBeckett browser support information can be found on our supplier's website and you can test your browser using our supplier's browser checker.
 
We recommend you install multiple browsers. If you have any issues displaying web pages, switching to another browser often provides a quick workaround.
  
Adobe Acrobat Reader – Some documents in modules are only available in PDF format. You need to install Acrobat Reader (or a similar PDF reader software) to open them.
 
Make sure you untick the optional McAfee offer box, click the Install Now icon and follow the on-screen instructions.
 
Adobe Flash Player – You need to download this to access some of the interactive features in MyBeckett, particularly in Distance Learning modules. Please follow the on-screen instructions.
 

4. Home network connections

When using MyBeckett on a home computer, bear in mind that your network connection speed has an impact on responsiveness.  Also, if you are using Wi-Fi, this will generally be slower than a device connected by ethernet (wired) cable to the router/socket.

Recommended connection speed: Minimum 2Mbps for a reasonable user experience when downloading/uploading files or playing video/audio, although it is possible even to achieve 65Mbps* accessing it on Wi Fi depending on your home network provider.

MyBeckett will work on slower connections: 0.2Mbps to 2Mbps albeit with slow download and upload speeds which affect the quality of video / audio.

In comparsion, the wired network serving your University PC is 1000Mbps (1Gbit).

* This was the figure shown in the network properties of a staff member's home PC.


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Page last updated: 14/11/2019

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