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MyBeckett troubleshooting

1. Introduction

This guide contains advice for staff experiencing issues using MyBeckett. The Learning Systems team update this page based on current known issues, including suggested workarounds.

2. Known issues and suggested workarounds

Plus Icon Self and peer assessment tool

The self and peer assessment tool is not currently working as intended. We have reported this to Blackboard and a fix is available for our Summer 2019 upgrade (August). 

If you do decide to use this tool before August 2019, you will need to advise your students to submit their work via attachments, as any text submissions will not save.

Plus Icon Releasing marks to students

If you are looking for information about managing student marks and feedback in MyBeckett, there is relevant information in the following guides:

Please be aware that Grade Centre contains a Total column, which adds up marks for any other columns set to Include this Column in Grade Centre Calculations (even if the other columns are hidden from students). 

By default, the information in the Total column is hidden from students via Provisional Grades.

Plus Icon Blackboard assignments marking and feedback

The document viewer for Blackboard assignments was updated to an interface called New Box View at the start of January 2018. You can find out more in our get started with New Box View guide.

The recommended browser for using New Box View is Chrome. If you experience problems opening a student's submission, try refreshing the page in the first instance.

Plus Icon Adding Videos in MyBeckett

The general advice has been that it is best to add a link to an existing video in, for example, a content area in MyBeckett as this will obviously not take up space within the MyBeckett module. 

You can add a link to a video directly to your content page by choosing
Build Content, Mashups and choose the relevant link, a YouTube link is available here as well).

Another reason to favour the above method is that MyBeckett isn't happy with importing many video formats, in particular Quick Time (*.mov) AVI (*.avi) and also Windows Media WMV (*.wmv) movies.  They can be downloaded a from MyBeckett page but won't play within the page.  

The exception to this is MP4 (*.mp4) files that do play within the page and can be downloaded as well.

Plus Icon Adding Videos in MyBeckett
You can also do more with video watch this sapce

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This feedback form is for web page URLs that begin with teachlearn.leedsbeckett.ac.uk. For other pages / comments, please use the What's Your View form on the page. 

Page last updated: 06/11/2019

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